S L HomecareContact Us
Home care in Northumberland

Exceptional care.
In the place youcall home.

S L Homecare provides kind, personal support across Northumberland, helping you live safely, comfortably and independently in your own home. From help with everyday routines to more specialist care, our team provides support that fits around your life.

Illustrative photograph of a carer sharing a cup of tea with an older woman at home
A little support.
A big difference.
✧

Family led

A family led team that puts kindness, dignity and the standard of care we would want for our own family at the heart of every visit.

CQC rated Good

Rated Good by the Care Quality Commission, giving you and your family confidence when choosing care and support at home.

♡

Care tailored to you

Support shaped around your routines, wishes and needs, helping you stay comfortable and independent in the place you know best.

24 hour on call

Support outside office hours, so you and your family can raise care concerns day or night with someone who can help.

Personal care.
Your own home.Your independence.

Choosing care is a big decision. We take the time to listen, learn what matters to you and build support around your life. From a little help with everyday routines to more specialist care, we’re here for you and your family.

Care and support
built around you.

Our services range from personal care and medication support to dementia care, respite and support following a hospital stay. Our carers provide patient, respectful support that protects your dignity and helps you remain independent at home.

01Personal care

Respectful support with washing, dressing, continence care and everyday routines, while encouraging independence.

02Medication support

Reminders, assistance or administration by trained staff, according to your assessed needs and agreed care plan.

03Companionship

A friendly face, a good conversation and support to keep enjoying your hobbies, interests and community.

04Meal preparation

Help preparing food and drinks around your tastes, routines and dietary requirements.

05Shopping and community support

Support with shopping, appointments, outings and staying connected to friends and family.

06Household support

Practical help with light housekeeping, laundry and everyday tasks to keep your home comfortable.

07Dementia care

Patient, reassuring support built around the person, their life story and familiar routines.

08Respite care

Flexible support that gives family carers time to rest, attend appointments or take time for themselves.

09Hospital discharge

Practical support following a hospital stay to help make returning home safe and comfortable.

10Complex and end of life care

Compassionate support alongside families and healthcare professionals, respecting individual needs and wishes.

Not sure where to start? That’s what we’re here for.Contact Us
Illustrative photograph of a carer and older woman baking together at home

Still your home.
Still your life.

Care is about helping you remain independent in your own home. We take time to understand your routines, preferences and the support you need. We respect your choices and how you like things done, offering support while helping you stay in control of everyday life.

Our promise

“Would this be good enoughfor our own family?”

We look after the people in our care as we would our own family, giving them the time, attention and support we’d want for someone we love.

Why choose us

Care you can feelconfident in.

Care that fits your life

Your routines, wishes and preferences come first. We create a personalised care plan around you and review it as your needs change.

Familiar faces

Relationships matter. Wherever possible, we provide continuity of carers so you can get to know the people supporting you.

Time to make a difference

A visit is about a person, not a list of jobs. We believe kindness, patience and time to listen are part of good care.

Keeping you connected

We keep families informed, listen to concerns and work with healthcare professionals where needed, so everyone involved understands the care.

Illustrative photograph of an older man and home carer looking through a photo album

Care built
around people.From the very start.

S L Homecare was founded by Sarah Louise Hall following almost 30 years working in health and social care.

Sarah saw the difference that kind, compassionate carers can make. She wanted to build a company that provides the standard of care she would expect for her own family.

That belief is still at the heart of everything we do. Helping people feel safe, respected and valued in the place they know best.

Sarah Louise HallFOUNDER, S L HOMECARE

Arrangingyour care.

We’ll guide you through arranging care, from your first enquiry and home assessment to introducing your carers.

01

Let’s talk

Call or email and tell us a little about the support you’re looking for.

02

A home visit

We’ll arrange a free visit to meet you in the comfort of your home.

03

Getting to know you

We learn about your routines, wishes and the support you need.

04

Your care plan

Together, we create a personalised plan built around your life.

05

Care begins

Your team is introduced and care begins, with regular reviews.

Northumberland.Our home, too.

From Alnwick to Cramlington, we help people stay independent in their own homes.

AlnwickMorpethSwarlandBedlingtonShilbottleCramlingtonAmbleSeaton DelavalWarkworthNew HartleyStanningtonSeaton SluiceBlyth

Based in Cramlington and supporting communities across Northumberland. If your area isn’t listed, give us a call.

Your questions,answered.

Do I need a referral?

No. You can contact our team directly to discuss care for yourself or someone you love.

Is the home assessment free?

Yes. We arrange a free home visit and assessment to understand your needs before any care begins.

How quickly can care start?

We aim to begin support as soon as safely possible following assessment and care planning. Please contact us to discuss current availability.

Will I have the same carers?

Wherever possible, we provide continuity so you can become familiar with the people supporting you.

What training do your carers receive?

Our team receives induction, ongoing training and supervision. Carers providing medication support also receive appropriate training and competency assessments.

Will I receive the full time agreed for my visit?

Yes. We provide the full time agreed for each visit. Your care should never be rushed or a visit shortened to save time.

What happens if my carer is delayed?

We let you know if your carer is delayed and keep you informed, so you’re not left wondering when they will arrive.

Let’s talk aboutthe care you need.

Whether you need support now or are simply exploring your options, we’re here to listen.

Monday to Friday, 9:00am to 4:30pm
Suite 2/3 Hubbway House, Cramlington, NE23 8AD

Tell us a little about
the care you need.

For yourself or someone you love. Start with a conversation, then arrange a free home visit so we can understand your needs and talk through how we can help.

Contact Us